With the recent changes, we wanted to create this page to help answer questions that have developed since our announcement 📣
Can I shop in-store still?
Unfortunately, we no longer have a physical store to shop in BUT we have our ONLINE STORE shopping available 24/7. If you have questions prior to purchase or assistance in finding the right item, we can be reached in a variety of ways. Our phone number to call is (707) 554-9774 with voicemail so leave a message and we will get back to you or e-mail: firstname.lastname@example.org.
Will you return as a physical shop?
It is too soon to say but as we adjust to our “new normal” we are looking at participating future pop-ups around town/ Bay Area and continuing the online shop. We cannot make promises but remain hopeful for the future. Your support is greatly appreciated! For the latest news & sales, please sign-up on our e-mailer (see website).
We know that some people may not have seen our announcements or feature in Vallejo Times Herald last fall of 2022 regarding this change of no longer having a physical shop. Last fall Kelli’s husband- Leonard had a massive stroke that was life changing leaving her to make this not so easy decision. After 29 years of faithfully serving the community with a physical store, she decided to make her business fit her needs and “new normal” as she cares for her husband. With this flexibility, she is hoping it can help her in this time and see if there’s a possibility of returning.
A gofundme page was made on Leonard’s behalf if you feel led to donate:
As a family business and serving the Vallejo and greater Bay Area, we appreciate your understanding during this ever changing time.
Not happy with your purchase? Please see our returns section on what is returnable and what is not. There is also an email to reach out for further assistance after reading our return policies for next steps: email@example.com. We are continuing to make updates regarding returns and shipping on our website as we are now fully operating online.
I signed up on your emailer but I’m not receiving anything, am I on the e-mail list?
If you entered your email, you should receive a confirmation email that will ask to confirm your subscription prior to receiving emails. Please check your “Spam/Junk” folder 📁 before reaching out to us- most of the time your email confirmation went there first because most email programs as so good at trying to keep your accounts safe, it isn’t initially in your inbox! If you have any other questions- please email us (firstname.lastname@example.org).